Privacy Policy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. 

 

The information we gather

This notice applies to all information collected for salon customers or submitted on the TLCbeautytherapy.com website. The types of personal information collected are:

Name

Address

Email address

Telephone number

Payment details

Medical records (salon clients)

Photographs (salon clients)

 

What we do with the information we gather

For website sales, we use this information to take payment and dispatch items purchased.

For salon clients, we uses the appointment software services of Ovatu.com. Ovatu have already implemented strong privacy protections which means they handle all data appropriately and inline with EU legal requirements. We require this information to create an account, book a treatment, remind you of the booking and enable us to carry out the treatment.  The information is used to understand your needs, provide you with a better service and in particular to ascertain medical suitability for treatment.

Photographs may be taken to record treatment progress.

We may use the information to improve our products and services.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customise the website according to your interests. 

We use the information you provide about yourself to contact you regarding products, treatments or to send you messages via email or text message. We do not share this information with outside parties.

Finally, we never use or share the personally identifiable information provided to us.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We comply with the General Data Protection Regulation which regulates to how the personal data of EU citizens can be collected, used, and processed by businesses.

 

Social media and advertising platforms  

Our Website includes links to social media features, such as the Facebook, Instagram and Pinterest Like button. These features may collect information about your IP address and which page you are visiting on our Website, and they may set a cookie to make sure the feature functions properly.  We also maintain a presence on social media platforms including Facebook, Instagram and Pinterest. We will never use or share the personally identifiable information provided to us on social media, without prior permission from yourself. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them. 

Our website uses the advertising facilities of Mailchimp. Mailchimp have already implemented strong privacy protections which means they handle all subscribers data appropriately and inline with EU legal requirements.

When subscribing to our mailing list, any information, communications, or materials you submit to us is processed by the advertising platform. We cannot control the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

 

Links to other websites

Our Website include links to other websites. In particular, when making payment for goods by Paypal you will be directed to Paypal.com, when making payment by Credit Card you will be directed to Stripe.com to process the payment. If you submit Personal Information to either of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Website you visit.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information at any time by writing to or getting in touch through the CONTACT PAGE.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. 

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to TLC Beauty Therapy, High Meadows, Wilsden, Bradford, BD15 0HN

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.